(4) Delivery Lead, Project and Program Management
* Lead and manage projects and teams
* Resource management, people management
* Software Development, Product, Maintenance & Testing
* L1-L2 level support and maintenance (in shifts)
* Setting up and managing Hypercare
* PMO Office: Project management model, practices and implementation of large scale projects like migration of ERP, spanning 20+ countries with reporting to CFO and CEO
* Extensive work support in quality frameworks and processes like CMMi, TMMi, Six Sigma as SEPG\QAG member, internal auditor, process compliance, CMMi ATM
Technically
Click here to see Tech-Stack experience
* Cloud based, Web-based, desktop, client-server and multi-tech and architecture projects
* RPA Bot development
* Product development, product automation for BPO Process app
* End-to-End project management, including Billing, P&L and margins
* Development projects: web-portals, web apps, cloud based apps, client-server apps, DevOps, CI\CD
* Product development, Product monitoring and L1-L2 support
* Product Automation
* RPA Bots development and support, chatbot
* RPA Bots with AI, ML capabilities for HR, BPO, SAP Processes
* Standalone Testing project leadership